Terms

Terms of service

Plain English terms covering our cards, the monthly Smart Review Filter plan, and how we work together.

Last updated 3 September 2026

Who we are

Review Cards Australia is a Melbourne based business selling NFC Google review cards and the optional Smart Review Filter subscription. By ordering from us or using our review pages you agree to these terms.

Orders and payment

Card orders are processed through Shopify checkout in Australian dollars with GST included. An order is accepted once payment clears. If we cannot fulfil an order we refund you in full. Prices can change, but never after you have paid.

Setting up your card

We program each card to your business before it ships, based on the business name and location you give us at checkout. If those details are wrong or your Google Business Profile is not live, your card may need reprogramming. We will help you get it sorted.

The Smart Review Filter subscription

The plan is $29.99 per month in AUD, billed through Stripe until you cancel. It routes 4 and 5 star taps to your Google profile and captures 1 to 3 star feedback privately for you. Cancel anytime from your account or by emailing us. Access continues until the end of the paid period. If a payment fails and is not fixed, the filter stops and cards continue pointing at your review page.

Fair use of review pages

Every customer can always reach your public Google review page, whatever rating they pick. You must not use our tools to block, gate, incentivise or filter genuine reviews in a way that breaks Google's policies or the Australian Consumer Law. We can suspend accounts that do.

Your content

You keep ownership of your business name, logo and details. You give us permission to use them only to set up and run your card and review page.

Availability

We work hard to keep review pages online around the clock, but we do not promise uninterrupted service. Cards keep working the moment the page is back.

Liability

Nothing here excludes rights you have under the Australian Consumer Law. Beyond those rights, our liability for any claim is limited to the amount you paid us in the twelve months before the claim. We are not responsible for the number of reviews you receive or for decisions Google makes about your profile.

Governing law

These terms are governed by the laws of Victoria, Australia. See also our privacy policy, returns policy and shipping policy.

Questions about this policy? Email hello@reviewcards.com.au.